{"id":3911,"date":"2021-07-07T15:24:05","date_gmt":"2021-07-07T07:24:05","guid":{"rendered":"http:\/\/graugear.pro7.designworks.tw\/support\/faq\/"},"modified":"2021-11-10T13:36:49","modified_gmt":"2021-11-10T05:36:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/graugear.de\/en\/support\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqud33vt-d8228cc8b0b4edd142532369eee788d8\">\n.avia-section.av-kqud33vt-d8228cc8b0b4edd142532369eee788d8{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/graugear.de\/wp-content\/uploads\/2021\/10\/43701758_l-1-1-e1655968549300.jpg);\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n.avia-section.av-kqud33vt-d8228cc8b0b4edd142532369eee788d8 .av-section-color-overlay{\nopacity:0.1;\nbackground-color:#000000;\n}\n<\/style>\n<div id='banner'  class='avia-section av-kqud33vt-d8228cc8b0b4edd142532369eee788d8 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active  av-minimum-height av-minimum-height-custom  container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='av-section-color-overlay-wrap'><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' style='height:300px'><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3911'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1tnbn5-63d9707903218a0f84d6e451f42384a2\">\n.flex_column.av-1tnbn5-63d9707903218a0f84d6e451f42384a2{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-1tnbn5-63d9707903218a0f84d6e451f42384a2 av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding '   ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqujicff-7469d81eba3c9a09d9f1c3c99ab30fab\">\n#top .av-special-heading.av-kqujicff-7469d81eba3c9a09d9f1c3c99ab30fab{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:30px;\n}\n.av-special-heading.av-kqujicff-7469d81eba3c9a09d9f1c3c99ab30fab .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-kqujicff-7469d81eba3c9a09d9f1c3c99ab30fab .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kqujicff-7469d81eba3c9a09d9f1c3c99ab30fab av-special-heading-h1 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling  av-inherit-size '><div class='av_custom_color av-subheading av-subheading_above '><p>Support<\/p>\n<\/div><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >FAQ<\/h1><div class='special-heading-border'><div class='special-heading-inner-border'><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='av_section_2'  class='avia-section av-3l4rvl-0e57ade337ed63ddbd41ee8072deebb4 main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll  container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3911'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-33pf01-989ae7b4d54b6cdcea8bf58351c41695\">\n.flex_column.av-33pf01-989ae7b4d54b6cdcea8bf58351c41695{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\npadding:30px 30px 30px 30px;\nbackground-color:#f8f7fc;\n}\n<\/style>\n<div class='flex_column av-33pf01-989ae7b4d54b6cdcea8bf58351c41695 av_one_full  avia-builder-el-4  el_before_av_one_full  avia-builder-el-first  first flex_column_div  av-animated-generic bottom-to-top '   ><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  av_inherit_color '  style='color:#ffffff; '  itemprop=\"text\" ><h3 style=\"padding: 10px; background-color: #00abef;\">Product \/ Knowledge<\/h3>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9\">\n#top .togglecontainer.av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9 p.toggler{\nbackground-color:#ffffff;\nborder-color:#00abef;\n}\n#top .togglecontainer.av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9 .toggle_wrap .toggle_content{\nbackground-color:#ffffff;\nborder-color:#00abef;\n}\n<\/style>\n<div  class='togglecontainer av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9 av-minimal-toggle  avia-builder-el-6  el_after_av_textblock  avia-builder-el-last  toggle_close_all ' >\n<section class='av_toggle_section av-71x0k4-39e7210fd55b8f795f6695bbe05c563c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-1' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1'>What is M.2 SSD? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>M.2 SSD is an internal expansion memory card for PCs and notebooks. Due to its compact design, a M.2 SSD is ideal for use in compact, mobile devices and can increase performance many times over. GRAUGEAR\u00ae offers various internal and external solutions for M.2 SSD&#8217;s.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-5t4kpw-dd4824e9a157f6d4902ef973488cf745'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-2' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2'>What m.2 SSD\u2019s are available?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p><strong>M. 2 SSD&#8217;s <\/strong>are designated as 2230, 2242, 2260, 2280 and 22110. They are available in 30mm, 42mm, 60mm, 80mm and 110mm lengths.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3tb20k-e3d6f96adbadac930d940a9ef1fec892'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-3' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3'>What does M.2 NGFF SSD and M.2 NVMe SSD stand for? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p><strong>NGFF <\/strong>stands for &#8220;Next Generation Form Factor&#8221; and is a compact M.2 SSD that is connected via SATA. Data transfer rates of up to 6Gb\/s can be achieved here, depending on the hardware environment. M.2 NGFF is a cheaper solution compared to the M.2 NVMe SSD, which is connected via PCIe.<\/p>\n<p><strong>NVME<\/strong> stands for &#8220;Non-Volatile Memory Express&#8221; and offers the full speed advantage over NGFF because they are connected via PCIe and use the NVMe protocol for data transfer, which is many times faster. To be able to use these fast transfer rates, you need a case with an <strong>M.2 <\/strong>interface that supports <strong>PCIe<\/strong>. Like for example the <strong>GRAUGEAR G-M201-AC-10G<\/strong>. Connected to appropriate hardware, data transfer rates of up to 10Gb\/s can be achieved.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-33pf01-989ae7b4d54b6cdcea8bf58351c41695\">\n.flex_column.av-33pf01-989ae7b4d54b6cdcea8bf58351c41695{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\npadding:30px 30px 30px 30px;\nbackground-color:#f8f7fc;\n}\n<\/style>\n<div class='flex_column av-33pf01-989ae7b4d54b6cdcea8bf58351c41695 av_one_full  avia-builder-el-7  el_after_av_one_full  el_before_av_hr  first flex_column_div  av-animated-generic bottom-to-top column-top-margin'   ><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  av_inherit_color '  style='color:#ffffff; '  itemprop=\"text\" ><h3 style=\"padding: 10px; background-color: #00abef;\">Inquiry \/ Order<\/h3>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9\">\n#top .togglecontainer.av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9 p.toggler{\nbackground-color:#ffffff;\nborder-color:#00abef;\n}\n#top .togglecontainer.av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9 .toggle_wrap .toggle_content{\nbackground-color:#ffffff;\nborder-color:#00abef;\n}\n<\/style>\n<div  class='togglecontainer av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9 av-minimal-toggle  avia-builder-el-9  el_after_av_textblock  avia-builder-el-last  toggle_close_all ' >\n<section class='av_toggle_section av-71x0k4-f336874ecb88de7c6cee05329f652892'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-4' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4'>Where can I buy GRAUGEAR\u00ae products? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>You can order our products via various online platforms such as <a href=\"http:\/\/www.amazon.de\">www.amazon.de<\/a>, \u00a0<a href=\"http:\/\/www.reichelt.de\">www.reichelt.de<\/a> and others. Our products are also available at various specialty retailers. Please feel free to contact us.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-5t4kpw-4c607081b1990c7d00c7fc7bd84b94f6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-5' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5'>As a commercial supplier \/ reseller, can I buy GRAUGEAR\u00ae product directly from CHAB GmbH? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>As a commercial supplier \/ reseller you can buy GRAUGEAR\u00ae products through our distributors. For your inquiries we are of course at your disposal and together with you we will determine the optimal source of supply for you.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div><div  class='hr av-2eqxbo-9a4b41777d554c3c39b918f4ae0ea232 hr-default  avia-builder-el-10  el_after_av_one_full  el_before_av_one_half   av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-33pf01-7e67b955a7a56cd1aefc2aea2e0f47be sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-33pf01-7e67b955a7a56cd1aefc2aea2e0f47be\">\n.flex_column.av-33pf01-7e67b955a7a56cd1aefc2aea2e0f47be{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\npadding:30px 30px 30px 30px;\nbackground-color:#f8f7fc;\n}\n<\/style>\n<div class='flex_column av-33pf01-7e67b955a7a56cd1aefc2aea2e0f47be av_one_half  avia-builder-el-11  el_after_av_hr  el_before_av_one_half  first flex_column_table_cell av-equal-height-column av-align-middle  av-animated-generic bottom-to-top '   ><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  av_inherit_color '  style='color:#ffffff; '  itemprop=\"text\" ><h3 style=\"padding: 10px; background-color: #00abef;\">Support<\/h3>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9\">\n#top .togglecontainer.av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9 p.toggler{\nbackground-color:#ffffff;\nborder-color:#00abef;\n}\n#top .togglecontainer.av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9 .toggle_wrap .toggle_content{\nbackground-color:#ffffff;\nborder-color:#00abef;\n}\n<\/style>\n<div  class='togglecontainer av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9 av-minimal-toggle  avia-builder-el-13  el_after_av_textblock  avia-builder-el-last  toggle_close_all ' >\n<section class='av_toggle_section av-4a9p1g-073985e276a2c14c22f00ec06595ef41'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-6' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6'> Does GRAUGEAR\u00ae offer telephone technical support? What is the support phone number?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Yes, We are happy to help you with technical questions at the support phone number +49 40 71 63 63 72.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-5t4kpw-85c9c25c7509bfe39833af5b32b78f69'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-7' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7'>Is it possible to ask a technical question via email? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Yes, We will be happy to answer your question. The support e-mail address is support@graugear.de.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3tb20k-4881788a119b2c1169f6c7a5e52dcafa'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-8' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8'>What are the GRAUGEAR\u00ae support hotline hours:<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>We are available for technical support from Mon. &#8211; Fri. during the following hours:<\/p>\n<p>Mon. &#8211; Thurs.: 09:00 &#8211; 12:00 h<\/p>\n<p>13:00 &#8211; 17:00 h<\/p>\n<p>Fr.: 09:00 &#8211; 12:00 h<\/p>\n<p>13:00 &#8211; 15:00 h<\/p>\n<p>You will usually receive an answer to your e-mail inquiries within our support hours.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-33pf01-6b7c173cccc1db9acd60b69241a824a0\">\n.flex_column.av-33pf01-6b7c173cccc1db9acd60b69241a824a0{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\npadding:30px 30px 30px 30px;\nbackground-color:#f8f7fc;\n}\n<\/style>\n<div class='flex_column av-33pf01-6b7c173cccc1db9acd60b69241a824a0 av_one_half  avia-builder-el-14  el_after_av_one_half  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle  av-animated-generic bottom-to-top '   ><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  av_inherit_color '  style='color:#ffffff; '  itemprop=\"text\" ><h3 style=\"padding: 10px; background-color: #00abef;\">RMA<\/h3>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9\">\n#top .togglecontainer.av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9 p.toggler{\nbackground-color:#ffffff;\nborder-color:#00abef;\n}\n#top .togglecontainer.av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9 .toggle_wrap .toggle_content{\nbackground-color:#ffffff;\nborder-color:#00abef;\n}\n<\/style>\n<div  class='togglecontainer av-kqukbb29-3e485a0d8dc5b87f2e97b9bbb3baffb9 av-minimal-toggle  avia-builder-el-16  el_after_av_textblock  avia-builder-el-last  toggle_close_all ' >\n<section class='av_toggle_section av-34ta6s-d222d650551696e894cbb837d46e125d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-9' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9'>How long does GRAUGEAR\u00ae provide warranty on its products? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>GRAUGEAR\u00ae warrants its products against defects in materials or workmanship for a period of 2 years from the date of purchase.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-5t4kpw-1375ce1b23031f84bd159a4a2de7bdaf'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-10' class='toggler   av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10'>How and where can I return a product to be claimed within the warranty period? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' class='toggle_wrap  '  ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>As an end customer, please contact your dealer. They will handle the warranty claim for you. This procedure will help to shorten the warranty processing time.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3911'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":3868,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - GRAUGEAR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/graugear.de\/en\/support\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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