Product / Knowledge
What is M.2 SSD?
M.2 SSD is an internal expansion memory card for PCs and notebooks. Due to its compact design, a M.2 SSD is ideal for use in compact, mobile devices and can increase performance many times over. GRAUGEAR® offers various internal and external solutions for M.2 SSD’s.
What m.2 SSD’s are available?
M. 2 SSD’s are designated as 2230, 2242, 2260, 2280 and 22110. They are available in 30mm, 42mm, 60mm, 80mm and 110mm lengths.
What does M.2 NGFF SSD and M.2 NVMe SSD stand for?
NGFF stands for “Next Generation Form Factor” and is a compact M.2 SSD that is connected via SATA. Data transfer rates of up to 6Gb/s can be achieved here, depending on the hardware environment. M.2 NGFF is a cheaper solution compared to the M.2 NVMe SSD, which is connected via PCIe.
NVME stands for “Non-Volatile Memory Express” and offers the full speed advantage over NGFF because they are connected via PCIe and use the NVMe protocol for data transfer, which is many times faster. To be able to use these fast transfer rates, you need a case with an M.2 interface that supports PCIe. Like for example the GRAUGEAR G-M201-AC-10G. Connected to appropriate hardware, data transfer rates of up to 10Gb/s can be achieved.
Inquiry / Order
Where can I buy GRAUGEAR® products?
You can order our products via various online platforms such as www.amazon.de, www.reichelt.de and others. Our products are also available at various specialty retailers. Please feel free to contact us.
As a commercial supplier / reseller, can I buy GRAUGEAR® product directly from CHAB GmbH?
As a commercial supplier / reseller you can buy GRAUGEAR® products through our distributors. For your inquiries we are of course at your disposal and together with you we will determine the optimal source of supply for you.
Does GRAUGEAR® offer telephone technical support? What is the support phone number?
Yes, We are happy to help you with technical questions at the support phone number +49 40 71 63 63 72.
Is it possible to ask a technical question via email?
Yes, We will be happy to answer your question. The support e-mail address is [email protected]
What are the GRAUGEAR® support hotline hours:
We are available for technical support from Mon. – Fri. during the following hours:
Mon. – Thurs.: 09:00 – 12:00 h
13:00 – 17:00 h
Fr.: 09:00 – 12:00 h
13:00 – 15:00 h
You will usually receive an answer to your e-mail inquiries within our support hours.
How long does GRAUGEAR® provide warranty on its products?
GRAUGEAR® warrants its products against defects in materials or workmanship for a period of 2 years from the date of purchase.
How and where can I return a product to be claimed within the warranty period?
As an end customer, please contact your dealer. They will handle the warranty claim for you. This procedure will help to shorten the warranty processing time.